1. Introduction
This Privacy Policy explains how the website of GraceProfit handles personal information. The website is developed and operated by the developer GraceProfit on behalf of Shaanxi Congrong Zhengxin Trading Co., Ltd., a trading company registered in China and located at No. 45, Group 1, Shi Village, Zhengyang Subdistrict, Qinhan New City, Xixian New Area, Xian - 710000, China (CN). Throughout this policy the term the Company refers to Shaanxi Congrong Zhengxin Trading Co., Ltd., and the term the Developer refers to GraceProfit, the party responsible for the development and operation of this website.
Privacy matters to every business, and it matters to the Company as well. The Company keeps its data handling simple and transparent. This policy tells you exactly what information is collected when you visit this website, why that information is collected, how it is used and protected, and what rights you hold over your own data. Please read this policy carefully before using the website or submitting any personal information through the contact form.
2. Scope of This Policy
This policy applies to personal information collected through the website at https://www.graceprofit.buzz, including all pages, forms and services presented on the site. It covers visitors, prospective clients, current clients and any person who contacts the Company through the contact page or by email.
The policy does not apply to websites operated by third parties, even if links to those websites appear on this site. When you leave the website and arrive at another service, that service has its own privacy rules and its own responsibilities. The Company recommends that you review the privacy notice of any third party website before you provide it with personal information.
This policy also does not cover information collected offline, such as data gathered through printed documents, telephone conversations or in-person meetings, unless that information is later processed in connection with the website. If the Company launches new features or new services, the information collected by those features will be handled in accordance with this policy unless a separate notice is published.
3. Information We Collect
The Company collects only the information that is genuinely needed to respond to enquiries, provide services and operate the website. The categories of information are described below.
Information you provide directly
When you use the contact form on this website, the Company receives the details you enter: your name, your email address, an optional subject line and the text of your message. When you write to chat@graceprofit.buzz or call +13619009747, the Company receives whatever information you choose to share during that exchange, such as your phone number, your company name and details about your project or order.
Information collected automatically
When you visit the website, standard technical data is recorded by the web server. This includes your internet protocol address, the type and version of your browser, the operating system you use, the pages you visit, the time and date of each request, the website that referred you, and the amount of data transferred. This information is collected through logs and similar technologies and is used to keep the website secure and reliable.
Information from other sources
Where you contact the Company from a professional network, a marketplace platform or a business directory, publicly available business information may be combined with the details you provide. The Company does not purchase or trade personal data lists, and it does not collect information about you from sources that are not lawfully available.
4. How We Use Your Information
The Company uses personal information only for purposes that are clearly connected to its business. These purposes include the following.
- Responding to enquiries. Your name, email address and message are used to answer your questions about services, pricing, delivery and collaboration.
- Providing services. Information is used to prepare quotations, manage orders, arrange logistics, process documents and deliver the computer systems and goods you request.
- Communicating with you. The Company may send you status updates about your order, answers to your questions and, only where you have agreed, occasional information about services that may interest your business.
- Improving the website. Technical data is analysed in aggregate to understand how the website is used, which pages are helpful and where the experience can be improved.
- Security and legal compliance. Information is used to detect and prevent fraud, to protect the website from abuse and to meet legal and regulatory obligations that apply to the Company.
The Company does not use your personal information for marketing purposes unless you have given your consent, and it never sells personal information to any third party for any reason.
5. Legal Bases for Processing
Where the General Data Protection Regulation or a similar law applies, the Company processes personal information only where a valid legal basis exists. The main bases relied upon are set out below.
- Consent. When you voluntarily send a message through the contact form, you consent to the Company using your details to respond to that message. You may withdraw your consent at any time by contacting the Company.
- Contract performance. Where information is needed to prepare a quotation, fulfil an order or deliver a service, processing is necessary for the performance of a contract with you or for steps taken before entering a contract.
- Legitimate interests. The Company has legitimate interests in operating its website, keeping it secure, understanding its visitors and maintaining business records. The Company weighs these interests against your privacy rights and will not process data where your interests and fundamental rights take priority.
- Legal obligation. Where the Company is required by law, regulation or a competent authority to collect, retain or disclose certain information, processing is based on that legal obligation.
If you would like to know more about the legal basis applied to a particular use of your information, the contact details in section 16 of this policy are available for your questions.
8. Data Retention
Personal information is kept only for as long as it is needed for the purpose for which it was collected. The retention period depends on the type of information and the legal requirements that apply to it.
Enquiry messages and related correspondence are generally retained for a limited period so that the Company can answer follow-up questions and maintain a record of its business dealings. Records that relate to orders, contracts, invoices and logistics documents are kept for the period required by applicable accounting and commercial law. Server logs and technical records are held for a short period and then deleted or made anonymous.
When personal information is no longer required, it is deleted securely or anonymised so that it can no longer be linked to an identified person. If you believe that information about you is being kept longer than necessary, you may ask the Company to review it using the contact details in section 16.
9. International Data Transfers
The Company is based in China, and the website and its supporting systems may be hosted on servers located outside your country of residence. This means that personal information you provide may be processed in a country whose data protection laws differ from the laws of your own country.
Where the Company transfers personal information from a jurisdiction with data protection rules, such as the European Economic Area or the United Kingdom, to a country that has not been recognised as providing an adequate level of protection, the Company relies on appropriate safeguards. These safeguards include standard contractual clauses approved by the relevant authorities, technical and organisational measures that protect the information, and clear contractual duties placed on any receiving party.
By submitting personal information through this website, you understand that it may be processed in China and in any other country where the Company or its service providers operate. The Company remains responsible for the protection of the information wherever it is processed and will take reasonable steps to ensure that every location applies an equivalent level of care.
10. Security of Your Information
The Company takes the security of personal information seriously. Access to personal data is limited to staff and service providers who need it to perform their duties, and that access is granted only where a business purpose requires it.
Technical measures include encrypted connections for the transmission of data, up-to-date software on the servers that host the website, restricted access controls and routine monitoring of the systems for unusual activity. Organisational measures include clear staff responsibilities, a policy of collecting only the minimum data needed, and regular reviews of the way information is stored and destroyed.
No method of transmission over the internet and no method of electronic storage is completely secure, and the Company cannot guarantee absolute protection against every possible threat. However, the measures described here are designed to reduce risk to a level that is proportionate and reasonable for the type of information handled. If you become aware of a security concern affecting your information, please report it to the Company immediately using the contact details in section 16.
11. Your Rights and Choices
Depending on the laws that apply to you, you may hold a number of rights over your personal information. The Company will honour these rights to the extent required by law and will respond to valid requests without unreasonable delay.
- The right of access. You may request a copy of the personal information the Company holds about you.
- The right to rectification. You may ask the Company to correct any information that is inaccurate or incomplete.
- The right to erasure. You may request that your personal information be deleted where the legal conditions for erasure are met.
- The right to restrict processing. You may ask the Company to limit how your information is used while a concern is being resolved.
- The right to data portability. You may request your information in a structured, machine-readable format where this right applies.
- The right to object. You may object to processing based on legitimate interests, and the Company will stop that processing unless compelling grounds override your objection.
- The right to withdraw consent. Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
To exercise any of these rights, send a message to chat@graceprofit.buzz describing your request. The Company will verify your identity before acting, to protect your information from unauthorised access, and will confirm the steps taken once the request has been completed.
12. Privacy for Children
The website is a business-to-business service and is not directed to children. The Company does not knowingly collect personal information from children under the age of sixteen, or under the higher minimum age set by the laws of the visitor home country.
If you are a parent or guardian and you believe that a child has provided personal information to the Company, please contact the Company using the details in section 16. The Company will take immediate steps to review the information, remove it from its systems where appropriate and prevent any further collection from that source.
Because the site serves commercial customers, children have no reason to create accounts or submit forms here, and the Company has designed its data collection so that nothing on the website encourages a child to share personal details.
13. Third Party Services and Links
This website may contain links to third party websites, including business directories, payment services and logistics platforms. When you follow one of these links, you leave the website and the third party becomes responsible for any personal information you provide there.
The Company has no control over the content, privacy practices or security of third party websites and accepts no responsibility for them. A link to a third party site does not mean that the Company endorses that site or its policies. You are encouraged to read the privacy notice of every third party service you use before sharing information with it.
Where the Company uses a third party service as part of its own operations, such as website hosting or email delivery, that service processes information strictly on the instruction of the Company and under the data protection duties described in section 6 of this policy.
14. Automated Decision Making
The Company does not use personal information for automated decision making that produces legal effects on you or that significantly affects you. No part of the website evaluates visitors automatically to approve or reject them, and no scoring system is applied to enquiry messages.
Basic technical filtering, such as the blocking of traffic that appears automated or malicious, is applied to protect the website from abuse. These measures act on connection characteristics rather than on your identity and do not produce decisions about you as a person. If automated processing is introduced in the future, this policy will be updated to explain it, and you will be able to request human review of any decision that affects you.
15. Changes to This Policy
The Company may update this Privacy Policy from time to time to reflect changes in its services, in technology or in the law. When a material change is made, the revised policy will be published on this page and the date at the top of the page will be updated.
Significant changes will be brought to your attention where reasonably possible, for example by a notice on the website before the change takes effect. Continued use of the website after a revised policy has been published means that you have read and understood the updated terms.
The Company encourages you to review this page periodically so that you stay informed about how personal information is protected. The version in force is always the version published most recently on this page.
16. Contact Information
If you have questions about this Privacy Policy, about the information the Company holds, or about any of the rights described above, please contact the Company through the channels listed below.
Company name: Shaanxi Congrong Zhengxin Trading Co., Ltd.
Address: No. 45, Group 1, Shi Village, Zhengyang Subdistrict, Qinhan New City, Xixian New Area, Xian - 710000, China (CN)
Email: chat@graceprofit.buzz
Phone: +13619009747
The Developer of this website is GraceProfit. Privacy questions may be addressed to the Developer through the same email address, and they will be forwarded to the responsible person within the Company. The Company aims to acknowledge every privacy request within a reasonable time and to resolve it without unnecessary delay.
17. Governing Law and Jurisdiction
This Privacy Policy is governed by the laws of the People Republic of China, without regard to its conflict of law rules. Any dispute arising from this policy or from the handling of personal information will be subject to the non-exclusive jurisdiction of the courts of the location of the Company registered office in China.
Where the data protection law of another region applies to you, such as the General Data Protection Regulation for residents of the European Economic Area, nothing in this policy removes the rights granted to you by that law. To the extent of any conflict, the protections that are most favourable to you will apply.
This policy, together with the Terms of Service available at /terms-of-service, forms the complete agreement between you and the Company concerning the operation of the website and the handling of information submitted through it.